Contact Us
Whether you're looking for more information, need help choosing the right course, or want to explore learning opportunities for your team, we're here to help.
We offer self-paced programs on the edX platform. You can work through the course on your own schedule. For audit learners, you will have access to the course materials from your enrollment date for the length of the course advertised on the enrollment page. For Verified Track learners working towards a certificate, you will need to successfully complete the course before the course close date in order to qualify for the certificate.
You can find more information on edX courses here.
We offer online courses on the GetSmarter platform. Learners complete course work that is broken up into weekly modules.
Each weekly module may include interactive video lectures, module notes, practice quizzes, presentations, assignment briefs, and/or additional web resources.
Learners will also have access to a Success Advisor from GetSmarter for any administrative or technical assistance. You can find more answers to frequently asked questions on GetSmarter courses here.
We offer self-paced programs on the HBS Online course platform.
The HBS Online platform features short videos of Harvard faculty and leading experts, interactive graphs and exercises, and opportunities to contribute to a vibrant online community.
Need help with a course on the HBS Online platform? Contact support here.
We offer self-paced programs and on-demand courses on the Harvard Online platform.
The Harvard Online platform features short videos of Harvard faculty and leading experts, interactive graphs and exercises, and opportunities to contribute to a vibrant online community.
Learners enrolled in a verified track on edX must first agree to the edX Honor Code when accessing the first graded assignment of their course. By agreeing to the honor code and using edX.org, learners are agreeing to be legally bound by the agreements and the terms of services of edX.
You can find more information on the edX Honor Code here.
The Harvard Online Support Portal has a large collection of articles that may provide the answer you are seeking. The help center also has many articles that can guide you on your learning journey.
You can also contact us by creating a support ticket.
The edX Help Center has a large collection of articles that may provide the answer you are seeking. The help center also has many articles that can guide you on your learning journey.
You can also contact edX by creating a support ticket.
For questions and assistance with GetSmarter courses, you can contact GetSmarter through their contact page.
Your certificate is absolutely still valid. You do not need to change how it’s presented on your resume or LinkedIn.
This course is designed to work on an internet-connected desktop or notebook computer running either the Chrome or Firefox browser. Tablet computers and smartphones are not supported for programs on the course platform at this time. A broadband internet connection is highly recommended to access the rich media in the program.
The course platform allows you to engage with the content and watch the course videos with bandwidth of at least 750 Kbps download speed. At this speed, you may experience video buffering and some slowness. Videos can be viewed in HD, or "high" quality with a minimum recommended bandwidth of 2 Mbps download speed. Your browser performance will also affect your experience on the platform. To avoid browser-based issues and to ensure the best experience, we recommend that you update your browser to its latest version.
Please review the edX technical requirement FAQ here.
Certain Courses may require additional software and resources, and these are communicated to students prior to registering for those courses. All students, irrespective of operating system or device, require the following in order to access course content:
- MS Office
- Adobe Acrobat Reader
- A stable internet connection
Please review the HBS Online technical requirement FAQ here.
Harvard Online courses are delivered through the Harvard Online, HBS Online, edX, and GetSmarter learning platforms.
Stay tuned for more
Don’t miss a thing. Subscribe to our newsletter and get updates on exclusive content for Harvard Online learners.